It often takes so much effort to gather data in the first place that we rarely take the time to put the data into a visual form. If we take the time to present information visually though, it can have a much greater impact on recognition, retention and comprehension. [More]

Focus or stress causes us to overlook things we would normally notice (inattentional blindness). When people focus too much on one thing, people don't notice other changes. [More]

Every sense we use to communicate with can be tricked, or confused into perceiving things that don't exist and not perceiving things that do exist. Our senses are good at what they do, but have limitations and adaptations that work for or against us in a certain way. If we know the limitations, we can better compensate using other techniques. [More]

In the days of global development teams, communication can be difficult. It's what the recipient hears that is more important than what the communicator says. [More]